• Lead Repair Technician

Job Title: Lead Repair Technician

Department: Repairs

Reports to: VP, Inventory & Assets

Location: Lititz, PA

About ChoiceLIVE:

Since 2005 ChoiceLIVE has been on the cutting edge of technology and is considered one of the world’s most influential leading providers of large screen display and visual production solutions for the corporate, entertainment, sports, and special events markets.  Our Live Meeting & Event Production Division continues to experience exponential growth and we are seeking professionals with an entrepreneurial spirit, self-motivated, and desire to be the best in our industry.

Job Description:

The ChoiceLIVE Lead Repair Technician will have working experience in electronics and the technology repair field. This position will play a vital role in assisting in the continued growth and development of the company.

Essential Duties:

  • Perform and manage necessary repairs for internal equipment and external customers.
  • Improve customer service experience, create engaged customers, and facilitate organic growth
  • Take ownership of issues and follow through to resolution
  • Develop service procedures, policies, and standards
  • Keep accurate records and document customer service actions and discussions
  • Maintain an orderly workflow according to priorities
  • Operate test equipment and track progress in software
  • Required to solder and de-solder wires and electronic components
  • Required to use a computer for repair notes and procedures
  • Provide technical support and assistance to internal and road staff and customers

Other Job Functions:

  • Keep ahead of industry’s developments and apply best practices to areas of improvement
  • Analyze statistics and compile accurate reports
  • Recruit, mentor and develop Repair Technicians and nurture an environment where they can excel through encouragement and empowerment.

Education & Experience:

  • Vocational training or Associate’s degree from tech school preferred
  • Proven working experience in the repair technology field
  • Familiarity with soldering and use of common repair tools

Additional Skills:

  • Attention to detail with a strong emphasis on accuracy to ensure production at expected quality and quantity levels
  • Knowledge of video signals, analog & digital circuitry
  • Problem solving and time management
  • Excellent written and verbal communication skills.
  • Some lifting and physical labor is required
  •  

Work Environment:

  • Exposed to moderate noise levels typical in an office environment
  • Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
  • Required to adhere to safety compliance standards.

Physical Work Demands:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Light sedentary office work.
  • High level of concentrated attention.
  • Clarity of vision at 20 feet or more and 20 inches or less; three-dimensional vision; and ability to identify and distinguish.
  • Must be able to lift at least 50lbs.
  • Required to talk and hear.
  • Frequent repetitive wrist, hand and/or finger movement.

Apply Now

Applying is easy.  Fill out the form with your name, email, phone number and level of education below.  Attach your resume and (optional) cover letter as a .pdf.  We’ll send you a confirmation that we’ve received it.